We service Family Hub™ & Twin Cooling Plus™ fridges, FlexDuo™ ranges/ovens, StormWash™ dishwashers and VRT/Direct Drive laundry. OEM parts, precise diagnostics, one-year parts & labour warranty.
Our technicians are trained to focus on certain brands to improve efficiency
Give us a call, we will send a professional repairman to your home that specializes on your brand.
Samsung Residential or Commercial appliances.
Flash Repair
We carry common Samsung parts—valves, pumps, fans, heaters, sensors, inverters, electronics—for efficient first-visit repairs. We follow factory test modes for accurate diagnosis.
| Fault/Code | Condition/Description | Solution |
|---|---|---|
| 4C/IE | Fill error / low water | Open supply; clean screen; test valve & flow meter. |
| 5C/SE | Drain error | Clear filter/hose/air gap; test drain pump. |
| LC/LE | Leak detected (tray) | Dry base; correct leak; reset sensor. |
| HE | Heater fault | Ohm element/NTC; check relay on PCB. |
| 7E | WaterWall reflector error | Reseat/replace reflector motor/sensor. |
| 9E | Low water level / sensor | Inspect pressure sensor/tube; replace. |
| CE | Communication error | Inspect harness; replace UI/PCB. |
| PE | Half load/zone wash sensor | Check switches; replace if faulty. |
| HC | Overheat | Verify NTC; control/relay stuck. |
| tE | Temperature sensor fault | Replace NTC/channel. |
| Fault/Code | Condition/Description | Solution |
|---|---|---|
| SE | Key short / stuck | Replace touch panel/UI. |
| E-08/E-27 | Oven sensor/RTD fault | Replace sensor/harness/PCB. |
| LE | Low voltage | Verify supply; wiring; board. |
| dC | Door lock fault | Replace lock motor/switch. |
| tE | Thermistor fault | Replace sensor. |
| C-AU | Cooling fan fault | Replace fan/relay. |
| C-21 | Overheat | Check relays/RTD; replace control. |
| IGN | Ignition failure (gas) | Replace igniter/valve; check pressure. |
| PF | Power failure | Clear; verify supply. |
| Com | UI ⇄ control comm | Inspect harness/boards. |
| Fault/Code | Condition/Description | Solution |
|---|---|---|
| 22E/21E | Evap/condenser fan error | Replace fan; clear ice; check tacho. |
| 84C/83E | Inverter/compressor error | Test inverter DC & windings; replace inverter/compressor. |
| 40E | Ice room fan error | Replace ice fan; clear frost. |
| 39C | Icemaker error | Run IM test; replace module/valve. |
| 33E | Ice pipe heater error | Replace heater/board channel. |
| 5E | Defrost sensor error | Replace NTC; verify wiring. |
| rd | Damper error | Replace damper assembly. |
| F d | Forced defrost active | Exit service; verify sensors. |
| PC-Er | Main ⇄ display comm | Reseat harness; replace boards. |
| CF-E/’88’ | System check / comm fault | Reset; replace board if persistent. |
| Fault/Code | Condition/Description | Solution |
|---|---|---|
| 5C/SC | Drain error | Clear pump/hoses; replace drain pump. |
| 4C/IE | Fill error | Open valves; clean screens; replace inlet valve. |
| UE/Ub | Unbalance | Redistribute; level; inspect suspension. |
| dE/dC | Door/lid lock error | Replace lock; adjust strike. |
| 3E/8E | Motor/hall sensor error | Replace hall; inspect stator/board. |
| DC/UC | Lid not closed / unbalance | Check lid switch; suspension. |
| 1E/LE | Water level sensor | Replace pressure sensor/tube. |
| tE | Thermistor fault | Replace NTC. |
| CE | Overcurrent/inverter | Inspect harness/inverter; replace if needed. |
| PF | Power failure | Clear; verify supply. |
| Fault/Code | Condition/Description | Solution |
|---|---|---|
| d80/d90/d95 | Restricted airflow | Clean vent & lint path; verify blower & pressure switch. |
| tS/tO | Thermistor short/open | Ohm NTC; replace sensor/board channel. |
| HE/HC | No heat / overheat | Test element/igniter & thermostats; control relay. |
| dC/dE | Door switch/latch | Replace door switch; adjust strike. |
| FE | Power frequency error | Verify supply frequency/board. |
| 9C1 | Voltage error | Check 240V split-phase; terminal block. |
| 1 AC | Communication error | Inspect harness; replace board. |
| 3C | Motor error | Test motor/relay; replace as needed. |
| PF | Power failure | Clear & retest. |
| CL | Child lock | Disable via panel. |
Monday to Friday
7:00am - 9:00pm
Saturday
10:00am - 5:00pm
Sunday
12:00am - 5:00pm